Comment Card Survey

Please use the survey below to provide us with a more detailed understanding of your experience at Sangster International Airport in Montego Bay.

1 = Lowest Rating, 5 = Highest Rating

Gender     

Your Information

Age Group
Airline you are traveling with

Courtesy

Immigration Officers (Outgoing)             
Immigration Officers (Incoming)             
Customs Officer(s)             
Airline Staff             
MBJ Customer Service Reps             
Security Personnel             
Redcap Porters             

Speed

Immigration Officers (Outgoing)             
Immigration Officers (Incoming)             
Baggage Delivery             
Custom Officer(s)             
Airline Check-in             
Security Check Point             

Ease of Connection

Domestic Flights             
International Flights             

Clarity and Adequacy of Signs

Baggage Information Display             
Flight Information Display             

Food and Beverage

Prices (Vaue for Dollar)             
Products (Variety and Quality)             
Service             
Cleanliness             

Shopping Facilities

Prices (Value for Dollar)             
Product Variety and Quality             
Service             
Cleanliness             

Services

Public Address System (Clarity)             
Public Telephones (Availability)             
Directional Signs (Clarity/Adequacy)             
Baggage Trolley (Availability)             
WIFI             

Cleanliness

Restrooms             
Immigration Hall             
Customs Hall             
Arrivals Lobby             
Ticketing Concourse             
Departure Lounge             
Outdoor Areas             

General Comfort

Seating             
Air Conditioning             
Terminal Interior Decor             

Ground Transportation

Transportation
Price             
Service             
Vehicle Quality and Cleanliness             

Safety and Adequacy of

Airport Roadways             
Car Parks             
Outdoor Pickup Areas             
Landscaping (Adequacy)             

Overall Satisfaction

Overall Satisfaction             
Comments