Arriving Survey

Please use the survey below to provide us with a more detailed understanding of your experience at Sangster International Airport in Montego Bay.

1 = Lowest Rating, 5 = Highest Rating

Your Information

Gender     
Age Group
Airline you are traveling with

Courtesy

Immigration Officers (Incoming)             
Customs Officers             
Airline Staff             
Information Desk Representatives             
Red Cap Porters             

Speed

Immigration Officers (Incoming)             
Baggage Delivery             
Customs Officers             

Clarity and Adequacy of...

Baggage Information Display             

Food & Beverage Service Outlet

Prices (Value for Dollar)             
Product Variety and Quality             
Service             
Cleanliness             

Shopping Facilities

Prices (Value for Dollar)             
Product Variety and Quality             
Service             
Cleanliness             

Services

Public Address System (Clarity)             
Directional Signs (Clarity/Adequacy)             
Baggage Trolleys (Availablilty)             
WIFI (Availability)             

Cleanliness

Restrooms             
Immigration Hall             
Customs Hall             
Arrivals Lobby             
Outdoor Areas             

General Comfort

Seating             
Air Conditioning             
Terminal Interior Decor             

Ground Transportation (if service was hired at airport)

Transportation
Price             
Service             
Vehicle Quality and Cleanliness             

Roadways & Car Parks

Airport Roadways             
Car Parks             
Outdoor Pick-up Areas             
Landscaping             

Passengers' View of Facility

Overall Satisfaction             
Comments