Airport Consumer Survey

Please use the survey below to provide us with a more detailed understanding of your experience at Sangster International Airport in Montego Bay.

1 = Lowest Rating, 5 = Highest Rating

Where do you live?
What is your nationality/country of citizenship?
What is your Gender?
How old are you?
Which airline are you flying with today?
What is the scheduled time of departure?
Which airport will your flight from Montego Bay take you?
What is your final destination?
How many people (including yourself) are traveling today?
Are there any children aged under 18 with you today?
Before coming to the airport, were you aware of the shopping offered at the airport?
Did you make any purchases (souvenir/Liquor) before coming to the aiport?
What did you purchase?












Where did you purchase prior to arriving at the airport?




What type of accomodation did you have during your stay?
Did you purchase F&B before or after security control at the airport?
How much did you spend on F&B? (US$)
If you didn't purchase any F&B here today, what was the main reason?












Is there a product you would have purchased but could not find? (specify)

How would you rate this airport's food and beverage offering?

F&B: Quality of food and / or drinks




F&B: Value for money




F&B: Speed of service




Overall satisfaction with the food and beverage offer?




How much did you spend on Non-Duty Free retail items?($US)
What did you purchase?












If you did not purchase any retail items, what is the main reason?









Is there a product or service you would have purchased but could not find? (specify)

How would you rate this airport's Non-Duty Free/Retail shopping?

Retail: Quality of products




Retail: Value for money




Retail: Speed of service




Retail: Ease of finding shops




How much did you spend on Duty Free items?($US)
What did you purchase?











If you did not purchase any Duty Free items, what was the main reason?










Is there a product you would have purchased but could not find? (specify)

How would you rate this airport's Duty Free shopping offering?

Quality of products




Value for money




Speed of service




Ease of finding shops




Overall satisfaction with the Duty Free retail offering at this airport




Do you have any other suggestions/comments?