|
|
|
|
|
|
|
| G.
How to satisfied were you with the following services at the Sangster International Airport |
| 1.
Courtesy |
|
1 2 3 4 5 |
| i.
Immigration (Incoming) |
|
| ii.
Immigration (Outgoing) |
|
| iii.
Customs Officers |
|
| iv.
Airline Staff |
|
| v.
Customer Service Reps |
|
| vi.
Security Personnel |
|
| vii.
Porters |
|
| 2.
Speed |
|
1 2 3 4 5 |
| i.
Immigration (Incoming) |
|
| ii.
Immigration (Outgoing) |
|
| iii.
Baggage Delivery |
|
| iv.
Customs |
|
| v.
Airline Check-in |
|
| vi.
Customer Service |
|
| vii.
Security Check Point |
|
| 3.
Ease of Connection |
|
1 2 3 4 5 |
| i.
Domestic Flights |
|
| ii.
International Flights |
|
| 4.
Clarity & Adequacy of |
|
1 2 3 4 5 |
| i.
Baggage information display |
|
| ii.
Flight Information |
|
|
|
| H.
How satisfied were you with |
|
1 2 3 4 5 |
| i.
Eating Services |
|
| ii.
Shopping Facilities |
|
| iii.
Public Address System |
|
| iv.
Public Telephone |
|
| v.
Directional Signs |
|
| vi.
Baggage Trolleys |
|
|
| I.
Cleanliness |
|
1 2 3 4 5 |
| i.
Restrooms |
|
| ii.
ImmigrationHall |
|
| iii.
Customs Hall |
|
| iv.
Arrivals Lobby |
|
| v.
Ticketing Concourse |
|
| vi.
Depature Lounge |
|
| vii.
Curbside |
|
|
| J.
How satisfied were you with the general confort at the Airport? |
|
1 2 3 4 5 |
| i.
Seating |
|
| ii.
Air Conditioning |
|
| iii.
Landscaping |
|
| iv.
Terminal Interior Decore |
|
|
| K.
Were you satisfied with |
|
1 2 3 4 5 |
| i.
Taxi Service |
|
| ii.
Shuttle Service |
|
| iii.
Car Rental Service |
|
|
| L.
How satisfied were you with |
|
1 2 3 4 5 |
| i.
Car Parks |
|
| ii.
Roadways through the airport |
|
|
| M.
Overall, How satisfied were you with the services at Sangster International Airport? |
|
1 2 3 4 5 |
|
|
|
|
|